Legal

Terms & Conditions

Effective: 3 August 2026 Last updated: 3 August 2026 Version 1.0

These Terms & Conditions (the “Terms”) are a binding agreement between you and 7STREAM SLU, a company incorporated in Spain with registered address at Carrer de les Moles 27, 08002 Barcelona, Spain (“we”, “us”, “our”), and they govern your access to and use of the Walk me to the moon mobile application, the walkmetothemoon.com website, any related widgets, watch apps, notifications, invitation links and support channels, and any content, features, subscriptions or services we make available through them (together, the “Service”).

By downloading, installing, accessing or using the Service, or by tapping “Continue”, “Sign up”, “Sign in” or any equivalent control, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

Read this first — the health disclaimer. Walk me to the moon is a general wellness and motivation product. It is not a medical device, and nothing it shows you — step counts, distances, calorie estimates, weight trends, projected dates, plans, lessons, coaching messages or nudges — is medical advice, diagnosis or treatment. All figures are estimates and may be materially inaccurate. Talk to a qualified healthcare professional before starting or changing any exercise, weight-loss or nutrition programme, and stop and seek help if you feel unwell. You use the Service, and you walk, entirely at your own risk. See sections 9 and 16.

1Who we are & how to reach us

The Service is provided by:

Where these Terms refer to “we”, “us” or “our”, they refer to 7STREAM SLU. Where they refer to “you” or “your”, they refer to the individual using the Service and, if you use the Service on behalf of an organisation, that organisation.

2Acceptance & changes to these Terms

These Terms apply to every version of the Service, on every platform, including future platforms (for example an Android release), and to every feature we add. We may update these Terms from time to time — for example to reflect new features, new legal requirements, changes in how the Service works, or changes to our business.

When we make changes, we will update the “Last updated” date at the top of this page. If a change is material and adverse to you, we will make reasonable efforts to notify you in advance through the app, by email or by a notice on this website. Changes take effect when published unless a later date is stated, and by continuing to use the Service after that date you accept the updated Terms. If you do not accept them, you must stop using the Service and may cancel any subscription as described in section 11. Your statutory rights as a consumer are not affected.

3Eligibility & age requirement

You must be at least 16 years old to create an account or use the Service. The Service is not directed to, and must not be used by, anyone under 16. By using the Service you represent and warrant that you meet this age requirement, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under any applicable law, sanctions regime or export control.

If we learn that we have collected personal data from a person under 16, we will delete the account and the associated data. If you believe a minor has created an account, contact us at joan@7streams.io.

4Your account

Some features require an account. You can create one with an email address and password, or by signing in with Apple or Google. You agree to:

  • provide accurate, current and complete information, and keep it up to date;
  • keep your credentials confidential and not share your account or let anyone else use it;
  • be responsible for all activity that happens under your account, whether or not you authorised it; and
  • tell us promptly at joan@7streams.io if you suspect unauthorised access.

One person, one account. You may not create an account for anyone else, create accounts by automated means, or create a new account to evade a suspension or ban. You may delete your account at any time from within the app; deletion is described in our Privacy Policy and is permanent.

5Licence to use the Service

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the app on a device you own or control, and to access the Service, for your own personal, non-commercial use. Where the app is obtained from the Apple App Store, this licence is granted in accordance with the Usage Rules in Apple’s Media Services Terms and Conditions (see section 19).

All rights not expressly granted are reserved. This licence is not a sale, and it ends automatically if you breach these Terms.

6Acceptable use

You agree not to, and not to help or permit anyone else to:

  • Falsify activity. Submit step, distance, workout, weight or other activity data that was not genuinely generated by your own body and device — including data produced by shaking or mounting a device, scripts, emulators, vehicles, animals, other people, or any tool designed to inflate counts — in order to gain milestones, streaks, leaderboard positions, race wins or any other advantage.
  • Reverse engineer, decompile, disassemble, decrypt or attempt to derive the source code of the Service, except to the narrow extent that applicable law expressly permits it despite this restriction.
  • Copy, modify, translate, adapt, rent, lease, lend, sell, sublicense, distribute or create derivative works of the Service or any part of it.
  • Access the Service by any automated means (bots, scrapers, crawlers), or attempt to access data, accounts, servers, APIs or networks you are not authorised to access, or bypass any authentication, rate limit, entitlement check, paywall or security measure.
  • Interfere with or disrupt the Service, introduce malware, or place unreasonable load on our infrastructure or that of our providers.
  • Use the Service to harass, bully, threaten, defame, impersonate, stalk or harm anyone; to send spam or unsolicited invitations; or to post or transmit content that is unlawful, hateful, obscene, sexually explicit, discriminatory or otherwise objectionable.
  • Upload or share anyone else’s personal data without a lawful basis and their knowledge, including contacts.
  • Use the Service for any commercial purpose, for any medical, diagnostic, clinical, employment-screening, insurance-underwriting or safety-critical purpose, or in any way that breaks applicable law.

We may investigate suspected breaches and take any action we consider appropriate, including removing content, resetting or correcting activity data, removing milestones or leaderboard entries, restricting features, and suspending or terminating accounts (section 15).

7Crews, leaderboards & social features

The Service lets you create or join groups (“Crews”), add friends, share invitation links or codes, appear on leaderboards, and take part in challenges and crew-versus-crew races. You understand and agree that:

  • When you join a crew, add a friend or enter a competition, other participants will see your display name, avatar or initial, and your activity contribution — for example your daily, weekly or all-time steps, distance and ranking. Do not join if you do not want that visible.
  • Anyone holding a valid invitation code or link can request to join the relevant crew or friend connection. Treat codes and links as semi-public and share them only with people you trust.
  • Crew names, display names and any other text you provide are your content and must comply with section 6. We may rename or remove content that breaches these Terms.
  • Competitions, races and their settlement are provided for fun. We do not guarantee that results, rankings, streaks or timings are accurate, complete, tamper-proof or free from delay, and there is no prize, payment or monetary value attached to any position, streak, milestone or in-app reward.
  • Leaving a crew, being removed from one, or deleting your account may permanently remove your history, contributions and standings from it.
  • We are not responsible for the conduct of other users, online or offline. Interactions with other users are between you and them.

8Your content & feedback

Your content. You keep ownership of the content you provide — your display name, crew names, goals, notes, messages to the coach, photos or images you create in the app, and similar. You grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt, format, transmit and display that content solely to operate, secure, support and improve the Service and to provide the features you use (for example showing your name to your crew or rendering a shareable milestone card). This licence ends when you delete the content or your account, except where the content has been shared with others who have not deleted it, or where we must retain it for legal reasons.

You represent that you have all rights necessary to grant this licence and that your content does not infringe anyone’s rights or break any law.

Feedback. If you send us ideas, suggestions, bug reports or feature requests, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and exploit them for any purpose, commercially or otherwise, without any obligation of confidentiality, attribution or compensation to you.

9Health, fitness & accuracy disclaimer

Not medical advice. Walk me to the moon is a general wellness, fitness-motivation and entertainment product. It is not a medical device and is not intended to diagnose, treat, cure, mitigate or prevent any disease or condition, nor to replace professional medical judgement. Its plans, briefings, lessons, weight projections, calorie figures and coaching messages — including any generated with on-device machine learning — are informational and motivational only, are produced automatically without human review, and may be wrong, incomplete or unsuitable for you.

Consult a professional. Consult a qualified healthcare provider before starting, changing or stopping any exercise, weight-loss, dietary or health programme, particularly if you are pregnant, elderly, recovering from injury or surgery, or have (or may have) any cardiovascular, respiratory, metabolic, orthopaedic, eating-related or other medical condition. If you experience pain, dizziness, shortness of breath or any other symptom while using the Service, stop immediately and seek medical attention.

Assumption of risk. Physical activity carries inherent risks, including injury, illness and, in rare cases, death. You voluntarily accept those risks. You are solely responsible for your own safety and your surroundings: pay attention to traffic, terrain, weather, other people and your own limits, and do not use the app in a way that distracts you while walking, running, cycling or driving.

Estimates, not measurements. Steps, distance, pace, routes, active energy, heart rate, weight trends, streaks, milestones, projected dates and every derived figure are estimates that depend on your device’s sensors, the health platform you use (Apple Health / HealthKit, and Health Connect or Google Fit on Android), the permissions you grant, background execution limits, GPS quality, your stride, how you carry your device, and third-party apps writing to the same health store. Data may be missing, delayed, duplicated, de-duplicated, revised, overwritten or lost. We do not warrant the accuracy, completeness or timeliness of any figure the Service displays, and you must not rely on it for any medical, clinical, legal, insurance, employment or safety purpose.

Not an emergency service. The Service does not monitor you, cannot detect emergencies, and will not summon help. Do not rely on it for that.

10Subscriptions, billing & trials

The core of the Service — step tracking, the journey to the moon, milestones, crews and competitions — is free. Certain features, currently the personalised coaching layer, require a paid subscription (“Premium”). Premium features, their scope and their price may change over time (section 13).

How you pay

Subscriptions are sold and processed by the app store you bought them from — Apple via the App Store, and on any future Android release Google via Google Play — and are managed on our side through RevenueCat. We do not receive or store your card or payment details. Your purchase is also governed by the app store’s own terms, and the store, not us, is the merchant of record.

Auto-renewal

  • Subscriptions are auto-renewing. Payment is charged to your app store account at confirmation of purchase and again at the start of each renewal period.
  • Unless you cancel at least 24 hours before the end of the current period, the subscription renews automatically at the then-current price for the same period.
  • You can manage or cancel your subscription in your app store account settings at any time. Deleting the app does not cancel a subscription.
  • Prices are shown in the app before purchase, include applicable taxes where required, and may vary by country and over time. We may change prices for future periods; where required by law, we will give you notice and the opportunity to cancel before the change applies to you.

Free trials & promotions

If we offer a free trial or introductory offer, its length and conditions are shown at the point of purchase. Unless you cancel before the trial ends, the trial converts automatically into a paid subscription and you will be charged. Trials and offers are limited to one per user or per app store account unless stated otherwise, are not transferable, have no cash value, and may be withdrawn or changed at any time. Any unused portion of a free trial is forfeited when you buy a subscription.

Entitlement

Access to Premium depends on an active entitlement being recognised by the app store and RevenueCat. Temporary interruptions — for example if the store cannot be reached, a receipt cannot be validated, or a payment fails — may prevent access until they resolve. We will restore access once the entitlement is verified.

11Cancellation, refunds & withdrawal

You may cancel at any time; cancellation stops the next renewal and you keep Premium access until the end of the period you have already paid for. Except where required by law, payments are non-refundable and there are no refunds or credits for partial periods, unused time, or periods in which you did not use the Service.

Refunds are handled by the app store, not by us. Requests must be made to Apple (or Google, for a future Android release) under their refund policies. We have no ability to process, guarantee or override a store refund decision, although we may choose to help you contact them.

EU/EEA and UK consumers — right of withdrawal. If you are a consumer in the EU/EEA or UK you normally have 14 days to withdraw from a distance contract. By starting to use a digital subscription immediately you expressly request that we begin performance during the withdrawal period and acknowledge that you lose the right of withdrawal once the service has been fully performed, to the extent permitted by applicable law. This does not affect your statutory rights in respect of a digital service that is faulty, not as described, or not fit for purpose.

12Third-party services & devices

The Service depends on, and interoperates with, products and services we do not control, including: Apple (iOS, HealthKit/Apple Health, Sign in with Apple, the App Store, notifications, widgets, Live Activities and on-device machine-learning models), Google (Sign-in and, in future, Android, Health Connect and Google Play), Supabase (authentication, database and hosting), RevenueCat (subscription management), Vercel (website hosting), your device and its sensors, any connected watch, earbuds, scale or accessory, and any other app that reads or writes to your health store.

We are not responsible for those third parties, their availability, their accuracy, their terms, their pricing or their handling of your data, and their terms and privacy policies apply to your use of them. Changes they make — to APIs, permissions, operating systems, store policies, pricing or availability — may degrade, interrupt or end parts of the Service without notice, and we are not liable for that. Links or references to third-party sites or services are provided for convenience and are not endorsements.

13Availability, changes & beta features

We provide the Service on an ongoing, best-efforts basis. We do not guarantee that it will be available, uninterrupted, timely, secure or error-free, and we may, at any time and without liability to you: modify, add, suspend, limit or remove any feature or content (including free features and features currently included in Premium); impose limits on storage, requests, crews, invitations or data volume; perform maintenance; or discontinue the Service in whole or in part, in any territory. Where we discontinue a paid feature entirely, our only obligation to you is set out in section 17.

Some features may be offered as alpha, beta, preview, experimental or “labs” features. These are provided “as is”, may be unstable or inaccurate, may change or disappear, and are excluded from any warranty or service commitment.

We may send you push notifications, reminders, nudges, product updates and service messages. You can control most of these in the app or in your device settings; we may still send essential service or security messages.

14Intellectual property

The Service and everything in it — software, source code, design, user interface, artwork, the “Puff” character and all companion art and animations, illustrations, icons, milestone and landmark content and datasets, plan and lesson content, coaching copy, text, sounds, the name Walk me to the moon, logos and other brand features — is owned by us or our licensors and is protected by copyright, trade mark, database and other intellectual property laws. Except for the limited licence in section 5, you get no rights in any of it.

You may not use our name, logos or brand features without our prior written permission, except to refer to the Service factually. If you believe content in the Service infringes your rights, contact us at joan@7streams.io with enough detail to identify the work and the alleged infringement, and we will investigate and, where appropriate, remove it.

15Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, remove content, or restrict features immediately and without notice if we reasonably believe you have breached these Terms or the law, if your use creates risk or legal exposure for us or others, if your account is inactive for an extended period, or if we discontinue the Service. Where it is reasonable and lawful to do so, we will give you notice and an opportunity to fix the problem first.

On termination: your licence ends, you must stop using the Service, and we may delete your data in accordance with our Privacy Policy. Termination does not entitle you to any refund except where required by law. Sections 6, 8, 9, 14, 16, 17, 18, 20 and 21 survive termination.

16Disclaimers

To the maximum extent permitted by applicable law, the Service is provided “AS IS” and “AS AVAILABLE”, with all faults and without warranty of any kind. We expressly disclaim all warranties, conditions, representations and terms, whether express, implied, statutory or otherwise, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, non-infringement, and any warranty arising from course of dealing or usage of trade.

Without limiting the above, we make no warranty that: the Service will meet your requirements or produce any particular health, fitness, weight or behavioural outcome; it will be uninterrupted, secure, timely or error-free; any data, figure, estimate, plan, projection, ranking or result will be accurate, complete, current or preserved; defects will be corrected; or the Service is free of harmful components.

No advice or information, oral or written, obtained from us or through the Service creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you; in that case, our warranties are limited to the minimum extent permitted by law, and nothing here excludes or limits mandatory consumer rights.

17Limitation of liability

To the maximum extent permitted by applicable law:

  • We will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunity, anticipated savings, data or content, or for any personal injury, illness or death arising from physical activity you chose to undertake, or for any loss arising from your reliance on any figure, estimate, plan, projection or coaching message the Service displays — in each case however caused, under any theory of liability, and even if we have been advised of the possibility of such damages.
  • Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amounts you actually paid us or through the app store for the Service in the 12 months before the event giving rise to the claim, and (b) EUR 50.

These limitations apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk that forms an essential basis of the bargain between us — without them, the Service could not be offered free or at its current price.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. If you are a consumer, you have statutory rights that these Terms do not affect, and some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

18Indemnity

To the extent permitted by law, you agree to defend, indemnify and hold harmless us and our contractors, licensors and service providers from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or connected with: your use or misuse of the Service; your content; your breach of these Terms or of any law; your infringement of anyone’s rights, including the privacy rights of people whose contact details you use; or any dispute between you and another user. This does not apply to the extent the claim arises from our own breach or unlawful conduct, and it does not apply where you are a consumer and applicable law prohibits it.

19Apple-specific terms

This section applies if you obtained the app from the Apple App Store, and it prevails over conflicting terms elsewhere in these Terms to the extent of the conflict:

  • These Terms are between you and us only, not with Apple. Apple is not responsible for the app or its content.
  • Your licence to use the app is a non-transferable licence to use it on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
  • We, not Apple, are responsible for addressing any claim by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation, as well as any claim that the app infringes a third party’s intellectual property rights.
  • You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.

Equivalent provisions apply in favour of Google and any other distribution platform on any future release through that platform.

20Governing law & disputes

These Terms and any dispute arising out of or in connection with them or the Service (including non-contractual disputes) are governed by the laws of Spain, without regard to conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods.

Talk to us first. Before starting formal proceedings, please contact us at joan@7streams.io so we can try to resolve the matter informally. Most issues can be sorted out quickly this way.

Courts. The courts of Spain have exclusive jurisdiction, except that if you are a consumer habitually resident in the EU/EEA or another jurisdiction whose law grants you the right to bring proceedings locally, you may bring proceedings in the courts of your place of residence, and you retain the protection of the mandatory consumer-law provisions of that country. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Individual claims only. To the fullest extent permitted by applicable law, disputes will be resolved on an individual basis, and you agree not to bring or participate in any class, collective or representative action. Where such a waiver is not enforceable, it does not apply to you.

21General

Entire agreement. These Terms, together with the Privacy Policy and any additional terms shown for a specific feature or purchase, are the entire agreement between us about the Service and replace any prior agreement or understanding.

Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions stay in full force.

No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganisation or sale of assets; your rights under these Terms will not be reduced by such an assignment.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party platforms or networks, acts of God, war, terrorism, strikes, epidemics, or governmental action.

No third-party rights. Except as stated in section 19, no one other than you and us has any right to enforce these Terms.

Language. These Terms are written in English. Any translation is provided for convenience; in case of conflict, the English version prevails to the extent permitted by law.

Notices. We may give you notice through the app, by email to the address on your account, or by posting on this website. You give us notice at joan@7streams.io.

22Contact

Questions about these Terms, or about the Service: joan@7streams.io.

For anything about your personal data, see the Privacy Policy.